📍Location: Paris, France (with travel as needed)

🍔What is Taster?

Our vision is to revolutionise quick-service restaurants worldwide by crafting mouthwatering, iconic brands with top creators and then distributing them through next-generation franchise networks supercharged by Technology and innovation.

Taster is at the forefront of the food delivery revolution in Europe, bringing the franchise model to the digital age with leading delivery-first brands, best-in-class technology, and an asset-light business model leveraging established delivery platforms and supply partners.

This approach has successfully ensured that Taster can offer its customers quality food designed for delivery without compromise.

The business has grown over 100% YoY on average over the last three years. With a unique, highly scalable business model and enviable unit economics (well above industry standards), Taster has reached over €100m in yearly GMV in January 2024 and is profitable. Operating within the global online food delivery market, which is expected to be worth $365 billion by 2030, and backed by Tier-1 investors, including Octopus Ventures, Local Globe, Heartcore Capital, Rakuten, and Battery Ventures.

🔎Why are we hiring?

To achieve our ambitious vision, Taster operates on three foundational pillars:

• Ops & Network: Overseeing supply chain management and our franchise network across various countries.

• Revenue: Managing delivery platforms, click & collect, and local marketing initiatives.

• Power to Creators: Collaborating with key creators to bring our brands to life.

As we continue to grow and expand our franchise network across regions, we are looking for a skilled Team Lead Area Manager to oversee and guide our team of Area Managers. This role is instrumental in ensuring our franchisees uphold Taster’s operational excellence, meet performance targets, and maintain the integrity of our brand standards. If you thrive on leadership, strategic planning, and operational challenges, this role is for you.

🤝What will you do?

As a Team Lead Area Manager, you will:

Strategic Leadership:

• Lead and mentor a team of Area Managers, providing guidance, training, and support to ensure high performance and alignment with company goals.

• Act as the primary point of escalation for Area Managers, solving complex operational issues and maintaining excellent franchisee relationships.

Operational Excellence:

• Ensure that all franchise partners adhere to Taster’s operational standards, including hygiene, quality, and compliance with brand guidelines.

• Oversee performance monitoring of franchisees, analyzing key metrics such as profitability, sales growth, and operational efficiency.

• Develop and implement action plans to improve underperforming areas and drive continuous improvement across the network.

Brand Management:

• Safeguard the integrity of Taster’s brand by ensuring compliance with licensing and franchise agreements.

• Collaborate with internal departments (marketing, product, and operations) to roll out new initiatives and ensure franchisees are aligned with company strategy.

Performance Monitoring & Reporting:

• Create and deliver regular performance reviews for franchisees and Area Managers, setting clear objectives and benchmarks.

• Provide actionable insights and recommendations to the executive team based on data-driven performance analysis.

Expansion Support:

• Play a key role in onboarding new franchisees and expanding Taster’s network, including overseeing initial training and setup.

• Actively participate in the rollout of new markets and brands, ensuring seamless integration into existing operations.

What are we looking for?

• Experience: 5-10 years in multi-site franchise management, with a preference for experience in fast-casual or quick-service restaurants.

• Leadership: Proven ability to manage and develop high-performing teams in a fast-paced environment.

• Analytical Skills: Strong business acumen, with the ability to analyze KPIs and develop actionable plans.

• Communication: Excellent interpersonal and communication skills, fluent in both English and French.

• Adaptability: A problem-solving mindset with the ability to handle ambiguity and drive results.

• Mobility: Willingness to travel frequently across France.

Why us?

🚀 We could tell you that you'll be able to join a hyper-growth food-tech startup backed by the best venture capital firms.

👨‍💻 We could also tell you that if the food sector interests you, this is just the opportunity of the moment to grow your potential surrounded by an international team of food-tech experts.

⭐ In short, we could argue that we're the best in our market, that our premises are nifty, and that our hybrid work policy makes your private life easier, but…

🤍 ...Mostly, we just want to tell you that this is your chance to sit almost every morning alongside a humble team who'll bend over backwards to make you feel good.

🌎 That the individuals who make up this team in London and Paris are all eager to grow from this experience together and to learn from each other.

💼 That our way of working is driven by values that the employees have chosen themselves together: Quality, Innovation & Community.