HEAD OF OPERATIONS

Paris, France / COMMERCIAL / Full Time

About Taster:

Food delivery has fundamentally changed the way we eat, and consumers are now demanding a five-star experience at home.

Taster is Europe’s leading digital restaurant builder, creating iconic food that is designed to be delivered. We team up with world-class food creators to build blockbuster delivery brands, and we distribute them to consumers via our network of tech-enabled franchise partners across five countries.

With 10x growth over the last four years, and backed by top-tier VCs, Taster is taking over the food delivery market. We aim high - and have expectations to match! If you’re looking for a comfortable ride, Taster’s not for you. But if you want to push yourself to new heights, you’ll join a team full of incredibly talented, determined individuals working together to challenge the status quo - all powered by amazing food, of course.

Job Summary:

We seek a dynamic Head of Operations to oversee our fast-paced Digital restaurant group operations. You will be tasked with transforming New Product Development (NPD) and strategic visions into tactical, operational blueprints, working closely with the Chief Operations Officer. This role requires a unique mix of strategic planning and day-to-day operational oversight, and the ideal candidate will possess significant experience within the QSR industry.

Key Responsibilities:

• Develop and implement operational procedures and processes that meet strategic objectives and drive business performance.

• Transform NPD and strategic visions into effective, tactical, operational plans.

• Oversee the entire operations cycle to ensure efficiency and quality.

• Actively manage relationships with key stakeholders, partners, and vendors.

• Continually analyse operational process data to optimise and streamline workflows, reducing costs while improving service levels.

• Lead cross-functional teams and foster an environment that encourages innovation, continuous improvement, and team collaboration.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or related field.

• A minimum of 7 years of experience in the QSR industry, with a strong background in a fast-paced environment.

• Fluent in French and English, with excellent written and verbal communication skills.

• Experience working internationally, managing diverse teams and adapting to different work cultures.

• Exceptional leadership, decision-making, and team-building abilities.

• Proven ability to translate strategic vision into actionable plans and manage their implementation.

• Certification in Six Sigma methodology is a big plus.

Role is expected to travel in Europe 2-3 days a week

Salary - 75 - 85k

What Taster can offer you

• A competitive salary with quarterly bonuses and BSPCE options;

• A flexible hybrid work environment: split your time between our beautiful office in the 9th arrondissement and home;

• A sociable team with regular team events

• Great benefits, including access to our Alan health insurance scheme, a Swile meal voucher card, and your choice between a Macbook and PC; and

• The opportunity to build your career within a dynamic environment, surrounded by a cross-border team of industry veterans and food aficionados.

Diversity & Inclusion

At Taster we celebrate diversity and are committed to creating a welcoming workplace that is inspiring for everyone. To facilitate this, we actively promote a culture of inclusivity and encourage those from all backgrounds and life-paths to apply for opportunities with us.

Part of this commitment includes anonymised CV screening, meaning that your name and gender will be hidden from the person initially reviewing your application to ensure you are being screened based only on your credentials and experience.

When you apply, you'll hear from a member of the People team regarding the status of your application. We can help you with any needs or adjustments you might require throughout the recruitment process; so if you have any specific needs, please let us know.